ADX201

Course Overview
Discover the world of a Salesforce administrator by configuring and customizing a Salesforce org. In this 5-day instructor-led course designed for new admins, our experts guide you through the important tasks and features that Salesforce administrators encounter daily. Learn about Salesforce architecture, how to manage users, and how to keep your org secure. Explore best practices surrounding customization, set up automations to improve efficiency, and create reports and dashboards for data analysis.

Course Objectives
Explain the Salesforce architecture and its key terminology. Build a Sandbox to create, test, and move data to a Salesforce production org. Compare different methods for granting users access to functionality and data. Customize applications to meet business requirements. Describe use cases for data management and validation tools. Analyze key performance indicators (KPIs) with reports and dashboards. Automate business processes using key features and functionality. Use the Salesforce ecosystem and resources to implement and maintain your Salesforce org.

Course Duration
5 Days